Terms & Conditions

1. Acceptance of Terms 

By using or browsing tradefaire.com.au (the “Website”), or placing an order through the Website, you (“you”, “customer”, “user”) agree to be bound by these Terms & Conditions (“T&Cs”). If you do not agree with any part of these T&Cs, you should not use the Website or place orders. 

These T&Cs, together with our Privacy Policy, govern your relationship with Tradefaire in relation to the Website. 

2. Changes to Terms 

We may revise these T&Cs at any time without prior notice. The version posted on the Website at the time you place an order will apply to that order. Continuing to use the Website after changes constitutes acceptance of the updated T&Cs. 

3. Use of Website & Permitted Use 

• The contents of this Website (text, images, product information, design, layout) are provided for your general information and use only. We may change contents without notice.  

• You agree not to reproduce, copy, distribute or create derivative works from our Website content without our prior written consent. Copyright and trademarks remain our property (or licensed to us).  

• You may not link to this Website (from another website or document) without our prior written consent. 

4. Orders, Pricing & Payment 

• All orders placed by you constitute an offer to purchase. We reserve the right to accept or reject orders at our discretion. 

• Where accepted, orders are legally binding. Orders submitted electronically are treated as “in writing” and valid under law.  

• Prices listed on the Website are in Australian dollars (AUD). Prices exclude applicable taxes (e.g. GST) unless otherwise stated. We reserve the right to correct pricing or typographical errors prior to acceptance.  

• Payment and billing must be completed in full before order processing and dispatch. 

5. Shipping, Delivery & Risk 

(You may adapt these based on your actual shipping practices.) 

• Shipping costs, duties, taxes and handling fees are the responsibility of the customer unless otherwise stated. 

• You accept that, once items are dispatched, delivery times are estimated and delays may occur — we are not liable for such delays beyond standard courier responsibility. 

• Risk of loss or damage to goods passes to you upon dispatch / handover to the courier (or as per applicable delivery terms). 

6. Returns, Cancellations & Refunds 

(Adapt as per Tradefaire’s actual return/refund policy.) 

• Orders cannot be cancelled or modified after submission. 

• If you believe products are defective, damaged, or incorrect, you must notify us within a specified timeframe (e.g. within 7 days of delivery) to request a return, replacement or refund. 

• We reserve the right to inspect returned items and may reject returns if goods have been used, altered or not returned in original condition, unless required otherwise by law. 

• Any refund or replacement is subject to our evaluation and adherence to statutory guarantees under the Australian Consumer Law (ACL). 

7. Intellectual Property & Website Materials 

• All materials on this Website (text, images, graphics, logos, trademarks) are owned by or licensed to Tradefaire. Unless expressly authorised, you may not reproduce, republish, distribute or otherwise use these materials.  

• Use of any part of the Website in breach of these T&Cs may result in claims for damages or be a criminal offence under applicable copyright laws. 

8. Third-Party Links and Content 

• The Website may contain links to external websites, resources or third-party content for convenience or information. Such links do not imply endorsement. We are not responsible for content, accuracy or practices of third-party sites.  

• If you follow external links, you do so at your own risk. 

9. Limitation of Liability & Disclaimer 

• The information on this Website is provided “as is” and for general purposes only. We make no representation or warranty (express or implied) about the accuracy, completeness, currency or suitability of the content for any purpose.  

• Your use of the Website, and any reliance on information or materials, is strictly at your own risk. Tradefaire (including its employees, affiliates, agents) will not be liable for any direct, indirect, consequential or special loss or damage arising from use of the Website or any error, omission, inaccuracy or interruption of service, to the fullest extent permitted by law. 

10. Governing Law 

These T&Cs are governed by the laws of the Commonwealth of Australia and the State of Victoria (or the appropriate State/Territory where Tradefaire is based). Any dispute arising out of or in connection with these T&Cs or the Website shall be subject to the exclusive jurisdiction of courts in Victoria (or the relevant State/Territory). 

11. Contact & Customer Service 

If you have any questions, concerns or need assistance with your order or the Website, please contact us via the contact details on the Website (email or phone) or use our contact form.